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Trouble with Boris Unlock Code

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abinkowski
Trouble with Boris Unlock Code
on May 9, 2007 at 8:44:04 pm

Hi Everyone,

I just recently upgraded to a MacPro for my FCP system. When I re-installed Boris RED 4.1, I needed a new unlock code, which the good folks from Boris sent me. The trouble is that everytime I start up Boris, even when I'm using it in Plug-in mode from FCP, I have to re-enter the unlock code or it runs in demo mode. (with the big X across the screen)
Has anyone else run across this problem?

Thanks ahead of time,
art binkowski

Here's my system setup:
FCP 5.14 / Magic Bullet for Editors / RED 4.1
Quad MacPro 2.66 3G/RAM/ OS 10.4.9
Kona LHe
CalDigit S2VR 1.6


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peter mcauley
Re: Trouble with Boris Unlock Code
on May 10, 2007 at 2:55:06 pm

Sounds like a system wide permissions issue preventing the license code from persisting - you might want to send an email to our support staff describing the issue so that they can assist you in resolving the problem. You can contact them at support@borisfx.com.

Cheers,

Peter.



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abinkowski
Re: Trouble with Boris Unlock Code
on May 11, 2007 at 6:14:12 pm

Thanks, Peter for your response. I've actually sent a couple to Boris support this week, but I haven't heard anything back. I'll look into my permissions.

Thanks again!
art binkowski


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