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Red 3GL Track disappearing during BCC Glow Edges after upgrade to FCP 5.1 and Tiger

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arjay601Red 3GL Track disappearing during BCC Glow Edges after upgrade to FCP 5.1 and Tiger
by on Apr 10, 2007 at 11:26:01 pm

Recently upgraded to Tiger and FCP 5.1 and now a previously existing Red 3GL comp won't allow the BCC Glow Edges filter on a text layer. Even with linear keyframes the track disappears the first frame the filter is applied. Is this filter simply uncompatible with this new configuration?

Thanks anyone...

Rich


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peter mcauleyRe: Red 3GL Track disappearing during BCC Glow Edges after upgrade to FCP 5.1 and Tiger
by on Apr 26, 2007 at 3:10:49 pm

Hi,

I'm unsure as to the root of the problem but I'm sure our friendly tech support staff can assist you with this. Please send them an email at support@borisfx.com explaining the situation - hopefully they will be able to resolve this for you.

Cheers,

Peter.



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arjay601Re: Red 3GL Track disappearing during BCC Glow Edges after upgrade to FCP 5.1 and Tiger
by on Apr 26, 2007 at 4:50:29 pm

Thanks Peter -will do

Rich


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