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RED 4.1 does not recognize unlock code.

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Post Office Video
RED 4.1 does not recognize unlock code.
on Jan 17, 2007 at 10:22:08 pm

I upgraded from RED 4 to 4.1. It decided that it was unregistered, although it was registered in 4.0. It does not accept my unlock code from 4.0 when I enter it. I called Boris support 5 days ago but have not had a reply yet- called them at 3:00 today & got a message that they were closed. I'm on a G5 so I can always downgrade to 4.0 but I would rather not.

Chris Paul
POV


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Paul  FX
Re: RED 4.1 does not recognize unlock code.
on Jan 18, 2007 at 6:42:27 pm

chris, I'll be contacting you today.

Paul

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Paul
Technical Support Team
Boris FX, Inc.
260 Cedar Hill Street, Marlboro, MA 01752, USA


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Abeyta
Re: RED 4.1 does not recognize unlock code.
on Jan 26, 2007 at 2:41:18 pm

I am having the exact problem updating to 4.1. I contacted Boris Tech support a week ago and still havn't resolved. I don't want to back down to 4.0 as I have already created about a weeks worth of 4.1 animations.

Derrick Abeyta




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