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Boris Red blur render problem

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Smadar
Boris Red blur render problem
on Aug 25, 2006 at 5:45:55 pm

Help! I'm working with Boris Red 3GL. For some reason the blur filter would not render when exporting to QTime.
Any suggestions? Thanks!



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peter mcauley
Re: Boris Red blur render problem
on Aug 28, 2006 at 5:54:18 pm

Hi,

The only thing that I can think of is that the preferences file may have become corrupt ... you might want to try deleting the preferences for RED 3 GL and then re-rendering the project to see if that helps. If that doesn't do it then you should send a copy of the project to our support team who can troubleshoot the issue for you.

Cheers,

Peter.



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Smadar
Re: Boris Red blur render problem
on Aug 29, 2006 at 3:42:55 pm

Hi Peter,

Thanks so much for your reply. Unfortunately, deleting the preferences didn't solve the problem. Any other ideas? I will contact your support as you advised.
Thanks again,
-Smadar



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