Re: Upgrade drives in a Dualmax 800 by Lance R. Gropper on Oct 24, 2006 at 2:44:37 pm
If the unit is under warranty, and you wish to maintain the warranty, the drives must be purchased from Ciprico. Otherwise, you can, but you would need to change your firmware (I'm assuming this is a U160) to version E512 on both controllers. We haven't approved Seagates for use in our units, plus store-bought drives would probably not perform as well or last as long as drives from us, due to our screening process.
Re: Upgrade drives in a Dualmax 800 by Michael Cavallaro on Oct 24, 2006 at 5:30:23 pm
How do I find out how long the warranty is? I bought it about 3 years ago. I also couldn't find any info about the Dualmax on your site so I assume they are discontinued? Do you still sell the drives for it? If not, what type of drives can I install? IDE, SATA?
Re: Upgrade drives in a Dualmax 800 by Lance R. Gropper on Oct 24, 2006 at 5:44:43 pm
The warranty is 3 years. The U160-series of arrays are discontinued -- we've gone on two generations since then. We still sell drives for it. SATA probably didn't exist when the array was purchased, so SATA is not supported...PATA only...