How are you hooking into the unit? Are you using the HD-SDI port or otherwise. Please be specific.
There have been other complaints of dropped frames. The developers need to have specifics to track down problems. CPU over utilization seems like it could be the issue but not necessarily and it could be one of several issues causing the dropped frames.
Can you drop down to 32 bit mode on your Windows machine? I wonder if the 64 bit operation is contributing to the problem.
So far I haven't had dropped frames but I haven't been doing long transcodes and my input is always via HD-SDI. My target machine is a Mac.
I am sending it component HD 1080i, and analog audio. It captured fine on my workstation but that is a hexacore. I am just confused how a "hardware" encoder drops frames because of a computer being too slow. I understand if it were an old single core that can barely handle usb2....but a dual core. 2.2hz that meets ram and os requirements ?Thanks for any input!