No Video Input from Sony HDW-F500
We have recently received a Sony HDW-F500 and I tried capturing some footage (Before this I was using our F900 Cinealta) but the output from the deck to the decklink card only worked the first day or so. Now, I cannot get any video or audio signal from the deck and I get a No Input Signal message in the Premiere capture window. Output from Premiere to the deck works perfectly, already tried it.
Second, We used a Rosetta Stone adapter to try and get deck control but, connectint the Rosetta Stone adapter to the RS232-C port of the deck doesn't have any resuluts. I tried connecting the deck control connector from the Decklink to the Remote Input on the deck and on the Upper Front Pannel I pressed the REMOTE 1(9P) button and I got some sort of deck control. However, I didn't get correct timecodee and control wasa sometimes having problems.
I would very much like to have some feedback from the BMD guys or from any of you who experienced similar problems.
Dear Mr. Colourblind,
For the last 25 years, everyone in the professional television industry has been using RS422 (not RS232) for the remote port on Sony and Panasonic professional VTR's. All modern edit systems from Blackmagic, AJA, AVID, Sony, Grass Valley and everyone else use RS422, not RS232. The Addenda Rosetta Stone adaptor that is most often used is the RS 2/8 which adapts the RS232 port on the PC to RS422 for VTR control. I am not familiar with Adobe Premier Pro, but based on your questions, I get the impression that you are not very familiar with professional video equipment, and I urge you to hire a freelance engineer to assist you in the setup of your equipment. On Final Cut Pro (for example) if your Audio/Video menu settings are not setup correctly, you will nver get audio, video or RS422 VTR control, no matter whose capture card you use. I assume the same applies to Adobe Premier.
1, Your in the wrong mode on the VTR/DeckLink or your SDI cable has failed.
2, You don't use the rosetta with a DeckLink as it has a real RS-422 port. You just need a normal RS-422 cable.
Digital Safari Ltd
UK - Specialist Reseller
dCinema - HD - SD
Thanks for the reply. Yes, if things become overly technical I sometimes find myself in trouble, as I come from a graphics backround and for the last years I dedicated myself to editing and (while I did not neglect the technical side of the issue I was really more concerned with the editing / graphics aspects. Additionally I'ma an Avid editor and Premiere seems quite awkward to me and I still have problems mastering it. However I have spent my fair share of time connecting and disconnecting stuff (mostly disconnecting asa that is easier :D).
Anyway, as I said, I have connected the decklink directly to the Remote IN of the deck instead of connecting it to the RS232 port. As I said I did have some sort of deck control, meaning that I could send basic play, stop, ffd and rew command to the deck from within Premiere but, the timecode information received / read / whatever by Premiere was all wrong. I am almost sure the TC Premiere displayed in the capture window was not internally generated (as it didn't start with 00:00:00:00) but was actually an input from the deck (perhaps wrongly translated by the deck control connection).
As for the SDI out connection of the deck to the Decklink In all I can say is that the very first day the deck arrived I was able to get a signal from the deck into Premiere and succesfully make a capture. After that, I didn't get any input from the deck. As I said, the output from Premiere works just fine.
Mode is fine on the Decklink and as far as I remember I didn't mess up with any setting in the HDW-500 control pannel that could cause the deck not to send a signal on the SDI out.
Hi Colourblind -
you are not reading what Jonathan Smiles has written to you. The Blackmagic card has an 9 pin RS422 port on it. This is used for VTR control of Sony VTR's (in the remote port). You should not use the Addenda Rosetta Stone cable, but just a straight 9 pin cable. The Addenda Rosetta Stone is used only if you take the PC's 9 pin COMM serial port (which is RS232) and plug the Rosetta Stone into that, and then take the RS422 end and go into your Sony VTR. But because Blackmagic provides a standard RS422 port already, you just use the standard 9 pin cable that Sony provided with the HDW-F500 VTR.
When you state "it worked yesterday, and not it doesn't work" -unfortunately, you can't live like this in the computer world. You must UNDERSTAND what is happening, and understand where all the setup menu's are. This certainly applied when you worked on your AVID, and had to know all about your Video Input and Video Output tools, and it applies to FCP, where you have to understand the Decklink Control Panel, and the Audio/Video Settings menus.
Again, I urge you to hire someone to come in and assist you with this setup. You have a very expensive HD VTR, and you should be able to hire someone for a couple of hours to come in and help you with the setup.
"you are not reading what Jonathan Smiles has written to you. The Blackmagic card has an 9 pin RS422 port on it. "
I have read and understood what Jonathan has written. I do not use the Rosetta Stone interface but instead I have directly plugged the RS422 cable provided by BlackMaginc Design with their card, not by Sony.
"When you state "it worked yesterday, and not it doesn't work" -unfortunately, you can't live like this in the computer world. You must UNDERSTAND what is happening, and understand where all the setup menu's are. "
I do know that particular aspect of the computer world as you name it. However, it happens that in this particular instance I really have no ideea as to what is wrong with the setup, although I did try to understand it. Before the deck arrived, I used the Sony F900 Cinealta camera to perform some test captures. Basically I plugged the HD out of the Miranda Downconverter to the HD SDI IN on the decklink card, and things worked perfectly. As I said previously. The lack of signal through the SDI connection is almost sure NOT computer related. In my view it might 1: Be a case o damaged cable. (Didn't have time to check that yet). 2: Some internal settings on the deck although I do not remember tampering with any settings that might affect the HD SDI output.
I am trying to hire some engineer with special qualifications but, I do not own the company so I have to convince the big guys to spend some more bucks on this matter. As I said, I would gladly avoid this technical nonsense If I could. Right now though I'm trying to investigate and solve this by myself.