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Can't playback .mov files smoothly

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Cynthia Stepien
Can't playback .mov files smoothly
on Oct 13, 2016 at 6:46:52 pm

I have received .mov files from my wedding videographer that was shot on a Nikon with a 1920x1080 and 25 frame rate. Originally I had tested his clip and it was viewable on my mac osx 10.8.4

I tried to view his new shot clips that were shot at a 1920x1080 frame rate of 59.9 h.264 compressor and although I can open and view them, quicktime doesn't play them smoothly just very choppy. The clips however are perfectly viewable on a pc.

I tried importing into FCP 7 and same thing- very choppy and not continuous playback.

How do I find out what codec I need to download for playback and most importantly use in FCP?

Thank you so much!

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