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Re: Relinking sequence problems to AMA clips

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Chris Devers
Re: Relinking sequence problems to AMA clips
on Oct 4, 2012 at 6:21:24 pm

Hello, and sorry for the delay in responding to this. We don't normally monitor CreativeCow for tech support requests, and can't really get into detail about troubleshooting things here.

If you haven't already gotten in touch with EditShare tech support about this, please do so. Our contact info is available at http://editshare.com/contact

I have a hunch I know what's going on here, but I'd need to get more details about your setup (server version, client operating system & version, type of media spaces, etc) before getting into specifics. Get in touch with us and either I or one of my colleagues here at EditShare can try to work through this with you.

--
Chris Devers
EditShare Tech Support
support ( at ) editshare • com
http://editshare.com
Twitter: @EditShare & @ESLightWorks


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