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Re: ProAnimator 5.0x in After Effects CS5.5

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Edward Wu
Re: ProAnimator 5.0x in After Effects CS5.5
on Jun 6, 2011 at 9:04:05 pm

Hi Don,

I'm sorry we have not been able to find the solution for you thus far. We are still looking into this issue for you.

Unfortunately at the moment, this has been an isolated case, so it has been difficult to track what is causing the issue on your system. We are doing more research on this. As soon as we find the solution, we will let you know as fast as possible.  

In regards to the freezing issue, when are you experiencing this issue? Does this happen when you perform a specific command? If there is a repeatable series of steps to cause the program to lock up, please let us know so we can track down the issue and resolve it for you.

Best,
Edward


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