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Re: Media 100 2.1.8 Crash

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Andrew Golden
Re: Media 100 2.1.8 Crash
on Nov 2, 2017 at 6:14:52 pm

I have not tried to create a new user login but did trash my preferences on my 2nd attempt at uninstall/reinstall. There has to be another file that the uninstaller does not remove or change back to what it was that I am not seeing.

I have not yet installed High Sierra. This is just on Sierra (10.12.6). I installed Media 100 2.1.8 fresh and was opening some projects and making sure they worked. Everything was working for awhile when the system crashed. Then, the application would no longer open at all. Every time I tried and even with different projects, it wouldn't get past the opening screen before it crashed.

I ended up re-imaging the machine I was on and installing 2.1.8 again so I am up and running but I am worried this is only temporary until it crashes again. It would be helpful to know how to fix this issue in the future if it occurs and what files need to be changed or deleted in order to regain functionality.

Andrew

Andrew S. Golden
President
Illusion Media LLC


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