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Re: Audio stopped working on AJA io4K

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David Scott
Re: Audio stopped working on AJA io4K
on Apr 15, 2020 at 5:50:28 pm

Hi Patrick
Thanks for the suggestion. Yes the Blackmagic IO is connected by Thunderbolt and is working OK. Yes I did try recycling the power on the AJA unit and the Mac a number of times over a few days.
I've also had the case off the AJA unit to check for obvious dry joints, lose wires, burn components, clogged fan, but all seemed fine.
I contacted AJA support, but was told very curtly that as it was out of warranty they weren't interested and told me to contact a UK company... who never replied to my email. (A little disappointed by this as I've always held AJA in high regard).

So here I am! Any other thoughts people?

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