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Re: Cannot copy file from Ki Pro HD to Mac Pro HD, says it's corrupt

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AJA Sales Department
Re: Cannot copy file from Ki Pro HD to Mac Pro HD, says it's corrupt
on Jul 7, 2011 at 11:35:38 pm

With minor directory errors, simply connecting the Ki Pro Storage Module to a Mac OS X based computer typically resolves the issue. However, with more serious directory errors, the Ki Pro will actually report "WARNING Backup and Reformat". In such cases, it is wise to copy the clips off of the media to your edit system and then, on the Ki Pro, perform a reformat of the media. As noted in the previous post, if the issue is a disk i/o error, such as a bad sector, AJA will gladly RMA the unit and replace it with a new Storage Module.

If there is an issue with an individual clip, AJA would typically recommend AeroQuartet to recover the file:
http://www.aeroquartet.com/movierepair/repair.html

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AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com


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