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Unsupported Scene - JVC GY-HM100U

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John Hoover
Unsupported Scene - JVC GY-HM100U
on Jun 30, 2011 at 3:49:14 pm

Hello all!

I am shooting on the camera listed in the topic, and one of my clips in the Media area where you can view clips appears as a Question mark. When you click the scene, it says "Unsupported Scene!" and will not open.

I tried importing the file to my computer. I edit on Final Cut Pro, and when I try to open it in Quicktime it reads, "The document “124_0042_01.MOV” could not be opened. The movie is not in a format that QuickTime Player understands." The file itself is 3.7GB, so I can tell there is media there. The rest of the scenes from this shoot open up and edit just fine.

The file is an important close up shot that I need, so I am hoping there is some way to recover it. I tried Final Cut Pro, Quicktime, Compressor, and even Streamclip, and nothing seems to accept it or open it. If anyone has any ideas, it'd be greatly appreciated!!! Thank you.


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