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Re: Promise Pegasus reliability issues...

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Darren Roark
Re: Promise Pegasus reliability issues...
on May 23, 2015 at 6:41:51 pm

To add to this, a friend of mine had his R4 lose everything as it could no longer see the partition. I brought my enclosure to him to see if that was the problem, it wasn't The support there was unhelpful and they had no explanation for what happened.

Then a month later my chassis died, because it didn't power on at all I couldn't get their software to see the R4 so they weren't going to RMA it. Then it was like playing a logic game with them "If I can't give you the error codes because the drive is not working, how can I give you the error codes?"

That went on for a few minutes.

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