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Re: Issues with FCPX, mac dustbin and anecdotal resolution

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Simon Ubsdell
Re: Issues with FCPX, mac dustbin and anecdotal resolution
on Apr 17, 2014 at 10:11:59 pm

[John Davidson] "And that's why I avoid FX Factory and most 3rd party plugins as well."

Hi John,

I'm not sure why you are referencing FxFactory in this context.

The issue Julian had was specifically with a product from the (shall we say?) notorious Pixel Film Studios, or whatever they're calling themselves these days.

I am perfectly prepared to accept that there may have been issues with one of their "products" but ...

How does this relate to FxFactory?

Are there particular issues you have had with FxFactory in the past?

Have you alerted FxFactory to any specific concerns you have had over a specific plug-in?

Have you discussed your concerns with the developer of that specific product?

All I can say, is that in my experience, FxFactory take customer satisfaction very seriously indeed which probably accounts for the high regard in which they are held in the industry.

Simon Ubsdell

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