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Re: BRU PE 3.1 does not see my tape drive

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Tim Jones
Re: BRU PE 3.1 does not see my tape drive
on May 15, 2014 at 3:51:17 pm
Last Edited By Tim Jones on May 15, 2014 at 3:53:43 pm

Hi Todd,

Yes - if the drive does not show up under System Profiler -> SAS Devices, BRU PE can never see it (true for all software). If the system doesn't see the drive, you're at a full stop.

Also, if you run the ATTO Config Tool, do you see the drive on one of the channel pages?

As for tutorials, we'd be happy to host a Webex session for you to give you a broader view of the processes and workflow.

Also, some videos examining the new elements are being recorded.

Tim
--
Tim Jones
CTO - TOLIS Group, Inc.
http://www.productionbackup.com
BRU ... because it's the RESTORE that matters!


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