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Re: Permissions issues with Cache-A

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Tom Goldberg
Re: Permissions issues with Cache-A
on Nov 20, 2013 at 10:41:48 pm

Aaron,

There are a number of reasons you can end up with permissions problems on Cache-As. The simplest of which is that the user logged in at restore time was different than the user who archived the files, but there are other possible causes as well.

The easiest way to address this is to have the Cache-A erase the VTAPE on eject (if that is where you put the files), or simply use the System Tools page > Utilities tab > Clear Cache-A Share button, which will force remove everything on the share.

The most precision way to deal with the problem is from the command line - a complete set of instructions are available from the Tech Briefs located on our Support web page and linked to from here: Command line access to Cache-A Appliances

Tom Goldberg
Cache-A Corporation
433 Park Point Drive #285
Golden, CO 80401
mailto:tom.goldberg@cache-a.com
http://cache-a.com




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