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SRT file not complete in Premiere

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Angharad Overton
SRT file not complete in Premiere
on Oct 7, 2019 at 12:59:25 pm

Hello CC people,

A film was sent to an external company for subtitling. They have sent back .SRT files.

When I opened it in PP it came out very short, with only 4 of 70 captions showing.

I tried converting it to a .scc which then reveals the full file info, but apostrophes get converted to special characters. I then tried a Unicode converter which resulted in only 4/70 captions showing (at least it had working apostrophes!)

I contacted the company and their advice seems to be to reimport the file, but the exact same thing happens each time. Where am I going wrong?

Thank you for your help!

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