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Premiere Pro - Playback issues - no image where image should be ?

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Hugh Fenton
Premiere Pro - Playback issues - no image where image should be ?
on Jun 20, 2019 at 7:21:00 am

Hi Everyone,

we have what we think is a pretty sweet computer set up but we've been experiencing some really challenging issues with Premier Pro where the computer lags a lot when scrolling through footage and frequently no image is visible at all particularly with our Mavic 2 pro footage. We have converted all footage to proxy files and still in proxy mode we are experiencing this issue. We have another computer which is AMD instead of intel and it works perfectly with the same footage?

The specs of our computer are ;
Intel Core i9 - 9900 K CPU@3.6ghz
RAM 32 GB
64 Bit Operating System
Graphics card - NIVIDIA GeForce RTX 2070
Windows 10
Premier Pro Latest version via creative cloud subscription
Footage Sony FS7 Footage
Sony a7s footage
Mavic 2 pro
The lut that we are using on the drone footage is Dlog M to Rec709

Any help is appreciated,

Hugh : )

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