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Re: CatDV Premiere Panel Install

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bryson jones
Re: CatDV Premiere Panel Install
on Oct 24, 2016 at 6:02:23 pm

Alex, not sure, I'm asking one of our techs about this as I don't do many nuts and bolts installs these days.

Not knowing your network or topology, it's hard to speak to something that's likely network related. Are you sure no ports are blocked on your internal network? The CatDV Pro client and Web Client (which the premiere panel is related to) use different ports so that is the most likely explanation (flying blind here.) Check the CatDV Control Panel Sertup Wizard and confirm that your Web Server is running on port 8080.

If it is, you can enter your server address as - server-ip:8080 and see if it connects. (Ex. 192.1.1.34:8080 )

I'd call your integrator, they should know your local network well. Barring that, buzz SBS support and open a ticket for this one.

bryson

bryson "at" northshoreautomation.com

northshoreautomation.com


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