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Paid support option

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john lenihan
Paid support option
on Jun 10, 2016 at 4:19:15 pm

This forum has been invaluable in solving problems.

Sony's open a trouble ticket and a week later they ask a dumb question answer then a week another dumb question support has been worthless.

For those of us who's living depends on things working, and have to deal with all types of file types and customers, I would like to see an option for paid support.

I don't mind paying an annual fee in order that when I am really stuck, they can remote login to my machine, and either walk me through something, or report a bug internally and give a workaround.

John Lenihan

LeniCam Video Productions

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