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Re: PI serial #

COW Forums : Boris FX Particle Illusion

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Francois Blawat
Re: PI serial #
on Jun 10, 2017 at 5:18:25 am


That Is strange since GenArts indicated users are supposed to use that Website. Can you go here to see what GenArts is seeing: and type in your serial number. It should show you what system GenArt thinks Particleillusion is connected to.

Here is what I show the process of getting Assistance.

1. Go to
2. Click the Submit Ticket button option that is listed above:
3. After filling out all of the items in the questions
4. Fill out Captcha question
5. Click Submit

Then I would also suggest you send an email to genarts at support dot com to let them know you also sent them a request for assistance via their website. I really hope that Boris FX gets involved as well since it seems strange that Genarts is dropping the ball here.

Good Luck.

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  • PI serial # by Paul Hansen on Jun 8, 2017 at 9:13:38 pm
    • Re: PI serial # by David MacRae on Jun 9, 2017 at 3:55:52 pm
    • Re: PI serial # by Francois Blawat on Jun 10, 2017 at 5:18:25 am

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