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Re: Unable to Play QT File on New Mac

COW Forums : Compression Techniques

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Craig Seeman
Re: Unable to Play QT File on New Mac
on Oct 11, 2011 at 6:52:29 pm

[Thomas Hughes] "He just loaded it to his brand new Mac and it gave us this error message, The document "Branson Admissions Video" could not be opened. The movie is not in a format that QuickTime Player understands.
You may need to install additional software to open this type of file."

That message is probably correct.
Quicktime is a container, not a codec. He probably doesn't have the codec installed. Some codecs are installed with Final Cut Pro such as XDCAM EX.
You need to know the codec and, if it's FCP installed, transcode to another codec.

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