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Unwanted plane on Element 3D

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Stan Fraser
Unwanted plane on Element 3D
on Nov 1, 2018 at 12:30:17 pm

Hello,

I am somewhat of a novice when it comes to 3D animation, so I hope someone can help me with this issue..

I have dowloaded and imported a model of the Eiffel Tower into Element 3D, it all looks fine however the is an unwanted flat surface at the model's base whenever I have the camera positioned from above - it disappears when I position the camera below?? Hopefully this an easily solved issue but I would just like to delete this flat object all together.

Hopefully I am making sense, I have attached a screen shot of the above and below perspective to show what I mean.

Thank you in advance!





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