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NEXTO doesn't recognize it's own external hd - "unknown device" error.

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John Cole
NEXTO doesn't recognize it's own external hd - "unknown device" error.
on Oct 11, 2011 at 11:59:52 pm

Nexto doesn't recognize the external hard drive that it formatted.
And the edit house needs the backup!

I'm having trouble with the external hard drive that came with my nexto pro (in the plus pack).

I'm trying to read my backup drive, which I formatted using my nexto, and then created the backup by using the sync function of my Nexto DI pro.

The drive was recognized several times before (I previewed many files after syncing previously), but after this sync, the nexto won't recognize this external drive.

Before asking the nexto to read the external drive this time, I tried to get my computer to read it by plugging the usb 2 into the esata port (which is what the manual recommends). And I plugged the nexto ac power cable into the external drive, since it has a port for that, and i'm not using the esata P.

I couldn't get the computer to read it, so I plugged it into my nexto to read it, and now it doesn't work there either.

After Nexto checks the esATA external drive, I get the message: "Unknown Device Remove Device"

Anyone know how to recover the files on this external drive, or get it to be recognized by any computer?

Like I said, it was formatted fat 32 by the nexto in the first place.

Thanks.
John


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