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unbilled time

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Bob Cole
unbilled time
on Jun 24, 2010 at 2:48:37 am

[Patrick Ortman] "It gets really easy, the more you feel invested with someone, to give them huge amounts of back and forth, unnecessary conversations for free."

Hear, hear. I was just thinking about this the other day.

My business model is to charge by the day for shooting and either by day or hour for editing. Pre-production sometimes as well. But what about those many minutes that are spent on other, necessary activities associated with shooting and editing? I spend untold hours on email and phone conversations with clients, planning, reacting, requesting materials, searching the Internet, making suggestions. I can't even begin to estimate the number of unbilled hours.

I'd be curious how others handle the unbilled-time problem. I know that lawyers bill in tiny (six minute?) increments, using dedicated software for tracking phone calls, photocopying, etc.

But the rules of the game have to be set up front.


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