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Re: Grinding back when good clients start to Grind

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Craig Seeman
Re: Grinding back when good clients start to Grind
on Jun 23, 2010 at 7:28:48 pm

[Ron Lindeboom] "They confirmed their new status when they ignored your bills for a paltry amount. "

Yes, and it's best to stop that tendency in the client when it's paltry because the next time it may be a bigger. It's best to implement "behavior modification" immediately.

[Ron Lindeboom] "When people try that one on me, I tell them straight out: "I have an emergency too, I have bills that are coming due." "

I sent them a polite email in response to their "emergency" that the business has equipment maintenance and supply expenses so we cannot work under "payment after delivery" business model.

That their only response was "call you later" seems to redefine the meaning of "emergency."

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