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Re: Unpaid Invoices

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Brendan Coots
Re: Unpaid Invoices
on Dec 10, 2009 at 6:48:48 pm

No offense, but all you're doing is sending a loud and clear message that this is acceptable behavior. In the end, when you run your business that way, MY ability to collect is harmed as well because you've set a low benchmark for what is acceptable. Over time clients learn that our industry allows such chicanery and even come to expect it. Why, then, would they EVER pay on time if they knew it was okay not to?

If industry standard practice was payment on delivery, then no client would have the impression it was ok to delay billing 90 days. You could argue that you would have to pass on work if your policies were so strict, but you'd be wrong. Again, if it were standard practice, they would have no alternative, and no reason to even think such delays were allowed. We have created this billing reality by allowing it to happen.

This industry suffers heavily from a lack of uniform standards and practices. Such is the case with any industry run by people who are technicians first, businesspeople second.

For the record, I am not aiming this post at any one person. This is an issue that comes up almost every week here on the Cow, and it's clear that people are spending too much time being artists and not enough time being businesspeople. Until this dynamic changes a little, we will always be viewed as easy prey.

Brendan Coots

Splitvision Digital

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