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Re: Client has 7 month response time

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Steve Wargo
Re: Client has 7 month response time
on Jun 29, 2008 at 2:52:20 pm

[Mark Suszko] "But I'll tell you this, and you can take it to the bank: If I want to hear from them within 24 hours, all I need to do is wipe their files from my hard drive array."

Happened to us a few months ago. We had a project that was several years old that was an instructional DVD set for a college. We needed the 400 gigs it occupied and made the call. "We are so done with that and our internal guys have everything" was the response. Wiped the drive and within the above allotted 24 hours came the call from the program admin. "On second thought, our internal guys are idiots so buy us a drive and store the files." Crap. We located Data Rescue on the web and brought it all back.

Had we loaded another job on the drive, we would have been screwed. This project was 4 years old.

Steve Wargo
Tempe, Arizona
It's a dry heat!

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