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Re: Intensity Pro -- No Premiere Pro Presets

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Joshua Helling
Re: Intensity Pro -- No Premiere Pro Presets
on Jul 2, 2012 at 9:50:45 pm

Did you install the Desktop video software before you installed Premiere? We rely on the application to be in place prior to the installation or the installer cannot put the plug-ins in the right place.

So if this sounds like it might be the case just uninstall and reinstall the desktop video drivers.

That being said. Our installer also relies on registry entries to install the drivers. If premire was "upgraded" these keys can get broken or just be wrong in which case the plug-ins might not install either.

If that sounds right, then try reinstalling premiere and then reinstall the Desktop Video drivers.

As for copying the files into place, this can be done, but it's not just the project settings that need copying, there are some other files that need putting in place. Typically the easiest and quickest way is to try the reinstalls listed above.

Sincerely,

Joshua
Director of Support
Blackmagic Design Inc.


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