Adobe Creative Cloud Forum
PLEH (read it backwards) please, pretty please, even ugly please at this point
PLEH (read it backwards) please, pretty please, even ugly please at this point
by Austin Vanderzee on Apr 24, 2020 at 1:19:15 am

I need some help. PLEASE. Adobe has not provided me with straightforward answers and I am sooooo frustrated I could spit.

I have worked with Adobe Premiere Pro for 4 years now and have never had a real problem with exporting files. Now a rep is trying to tell me that it might have something to do with variable bit rate video files on an IPhone vs constant bit rate, etc. Whatever.

I have a low IQ on many things but I can promise you, that assessment is WRONG. I did nothing from last year to this year and when I would export about 25 minutes of a video show, it would take maybe an hour to export. Yesterday I tried exporting a 5 minute video ALL SHOT ON A GOPRO and it said it would take 9 hours! Unacceptable.

If I could walk away from Adobe I would BUT all my shows are edited and ready to go and all I want to do is speed up the exporting, etc. SO I am looking at a new Mac Book Pro with better speed, specs, all the bells and whistles, and then I am thinking of using Adobe's 2020 updated version.

Here's my dilemma. A few years ago I went and updated my premiere Pro version and it screwed up all my video editing sessions,. I couldn't find the files and the video pieces here and there and they just wouldn't come back into the session . . . SO what did Adobe do for me . . . you ready? They got me to reload the previous version, and magically all my sessions were back to normal. And they wanted a standing ovation.

SO my biggest concern is my past shows. If I get a new Mac and go wth their 2020 upgrade of Premiere Pro, what guarantees do I have that my previous files and sessions will be recognized and open correctly? AND to maybe solve that problem entirely, can I use that older version on the files I have now and use a different newer version on a newer computer? Does Adobe allow me to do that?

I saw you had knowledge of stuff like this so I am praying you might be kind enough to help me and give me some intelligent guidance rather than poor guessing. Thanks and I hope I hear from you soon.

Love, Austin
thebestvoice@gmail.com


Re: PLEH (read it backwards) please, pretty please, even ugly please at this point
by Patrick Sheppard on Apr 28, 2020 at 8:10:12 pm

Adobe Creative Cloud gives you the option when updating to keep the current version installed, instead of uninstalling it. So as far as I know, it shouldn't be necessary to maintain two separate computers or operating systems.

But if you want to be super-safe about it, you can of course do a full backup of your hard drive before updating Premiere Pro to v2020.





© CreativeCOW.net