Adobe Premiere Pro Forum
Creative Cloud Auto-Save not working
Creative Cloud Auto-Save not working
by Alex Walker on Apr 12, 2019 at 3:23:31 pm

See image added



I keep getting this error message for Auto-save on Creative Cloud. Anyone got any solutions as to how to correct this issue?

Cheers.


Re: Creative Cloud Auto-Save not working
by Peter Bredemeier on Apr 12, 2019 at 6:19:14 pm

Hi Alex,

I think this is a permissions issue on the drive. Make sure your documents folder has plenty of free space, clear permissions, and is not being used by another app at the same time. Try turning off "Save Backup Project to Creative Cloud", and make sure your local auto-save is working OK. Also check that on your Adobe Creative Cloud App - the file syncing is not paused. Lastly - check that your Premiere Pro and Media Encoder are up to date. Here are some older threads on same issue:

https://forums.creativecow.net/docs/forums/post.php?forumid=3&postid=957854&univpostid=957854&pview=t

https://forums.adobe.com/thread/1653967

I had something similar happen, and for me the update helped as far as I can recall.

Pete





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