Adobe After Effects Forum
After Effects CC not working on my windows 10
After Effects CC not working on my windows 10
by Linnea Kalashnikov on Jul 5, 2019 at 8:37:35 am

I have problems with using after effects cc (15.1.2) on my Windows 10 laptop.

The composition preview is not working, so I cant see what I am working with. Also when I am scaling the composition window or moving the blue time line indicator, they are leaving traces.

My laptop specs:
Lenovo thinkpad w520
15.6" 1920x1080
Windows 10 pro 64bit
Intel Core i7-2760 2.40gHz
Nvidia quadro 2000M 2GB
Intel HD Graphic 3000
Ram 12GB

I tried running the Adobe cc cleaner tool.exe, and making ae compatible for Windows 7. These did not help me.
Can't figure out what might be the problem, I am beginner with windows so might be something simple?
Anyways, getting desperate with this, hope you can help me!


Re: After Effects CC not working on my windows 10
by Cassius Marques on Jul 5, 2019 at 12:58:06 pm

Try to reinstall your video drivers. Download them directly from Nvidia, don't use the Windows process.

Also, since you've got 2 GPUs. Make sure the Nvidia one is taking over Intel on AE. (There's probably a Nvidia application that lets you force that behavior, I've use it before but I honestly don't remember exactly how)