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Error on Aquire & Master to Tape

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Fred Zakrajsek
Error on Aquire & Master to Tape
on Mar 2, 2010 at 2:42:16 pm

when I try to aquire video through the aquire button or output with master to tape I get an error code and prompt to end the application. We have tried reseating the boards and system restore but to no avail.

Do we need to reinstall the software? Can we find the corrupted segments and just reinstall over that? Running version 3.04


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Floh Peters
Re: Error on Aquire & Master to Tape
on Mar 2, 2010 at 3:03:06 pm

Hmmm, this could be related to a media drive problem. Have you checked your media drives? What error message do you get exactly?



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Fred Zakrajsek
Re: Error on Aquire & Master to Tape
on Mar 2, 2010 at 3:35:59 pm

Have not checked drives. How do you do that?

As for error code. After the usual 844/x error message " 844/x has detected and error etc the error detail reads:
Assertion failed: not reached at (844x: 844x exe) 0056fba5

followed by 24 lines of debug info


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