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CFX Board can't load driver

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Vincent833
CFX Board can't load driver
on Jun 29, 2007 at 4:22:18 pm

My 844/Xe recently had problems, and when doing reinstallation the driver for the CFX can't load, but the Studio card driver is loaded okay. When application is opened, it simply says error 10008. The diagnostic tools also did not open, saying driver cannot be connected. Do any one have any clue what the problem is? I am using V3.0.4 on HP8000. Thanks.


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Floh
Re: CFX Board can't load driver
by
on Jun 29, 2007 at 5:10:46 pm

I would guess (but I hope I am wrong) that this is a hardware problem. Try removing and reseating your 844/X boards.


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RCCoblentz
Re: CFX Board can't load driver
on Jun 30, 2007 at 2:06:09 am

Have had this happen several times. This is what Matt C. at Boris sent me via email:


Here are the steps to follow to try to get the CFX Driver to load
correctly.

- Shut down computer and disk array

- Disconnect SCSI cables from back of computer

- Remove all cards except the graphics card for the computer
monitor. Be sure to note where each card is, they must go back to
the exact same slots.

- Start computer

- Using Device Manager, uninstall the CFX Driver

- Shut down computer

- Put 844/X cards back in, leave SCSI card out for now

- Start computer

- Using Device Manager, reinstall the CFX Driver. When asked for
file, point installer to C:WINDOWSsystem32driversm100cfx.sys

- Check that Device Manager shows the Genesis Engine as working
correctly

- Shut down computer

- Put SCSI card back in, connect SCSI cables

- Start computer and hope for the best

I have done the reset sucessfully without pulling the boards by unistalling the Genesis engine, restcarting, going through the XP hardware install routine then restarting again. Should work fine.

Good luck!


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Vincent833
Re: CFX Board can't load driver
on Jun 30, 2007 at 8:44:11 am

Thanks RC. But before I read your message, I have already installed in second Xw8000 with exactly the same result, does that indicate hardware problem, or it can still be reset as per your instructions? I can only try again early next week. Vincent.


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Vincent833
Re: CFX Board can't load driver
on Jul 2, 2007 at 1:49:26 pm

Hi RC,
We finally tried out your method, however the result is still teh same, i.e. whenever we try to load the driver for CFX board, it says the the device cannot be started, error "10". Do you this is definitely a hardware problem?
Thanks again!




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Ben Heusner
Re: CFX Board can't load driver
on Jul 4, 2007 at 5:32:17 am

Check the over the top connector between the boards too, but it sounds like a hardware failure. Especially as it's failing in two boxes.

Ben

Curious Turtle Professional Video
Training | Editing |Support

http://www.curiousturtle.com


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