Our 844/xi is always crashing or being very stubborn. At times it won't ingest or output. Other times, the features do not work right. We think it has something to do with the effects. Some testing on timeline with and without effects has shown some possible link to the use the effects.
Can I fix this system through some sort of 3rd party utility or can I trash prefs like with our FCP suite? Should I just erase and reinstall software?
This system is very unstable and not very reliable.
lil help here
Bob Vick sr promo guy @ ch3 wwmt tv, kalamazoo, mi
First (of course), make sure you're using the latest patch/update for whichever version you're running.
Some more specific info might be useful. When you're trying to acquire/master and having problems, is it a crash? Are you receiving any specific error messages? Successful master/acquire can be highly dependent upon your deck settings: http://support.media100.com/KBSearch/kbDocument.aspx?id=296