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Poster frame resets after uploading online

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Albert Fulner
Poster frame resets after uploading online
on Aug 30, 2013 at 7:20:51 pm

I'm editing some videos that are going to be uploaded online but I can't get the poster frame to be what I want. When I set the poster frame in FCP, the video's thumbnail on my computer shows the correct image, but when I upload it to my dropbox folder, it reverts back to the original. It always goes back to the frame that is 7.02 seconds into the video. I've tried with several different videos in several different formats but it keeps happening. I can't find anything online about this issue and I know I've done this before and it has worked.

Please help!


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Rafael Amador
Re: Poster frame resets after uploading online
on Aug 31, 2013 at 12:59:01 pm

Try to set it with QT Player.
rafael


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Albert Fulner
Re: Poster frame resets after uploading online
on Sep 4, 2013 at 2:15:58 am

I tried setting it with QT player and had the same result.


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Marc Lesser
Re: Poster frame resets after uploading online
on Jan 7, 2014 at 10:17:12 pm

Did you ever find a solution to this issue? Seems to be a dropbox issue...


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Tedd Kidd
Re: Poster frame resets after uploading online
on May 3, 2014 at 4:17:25 pm

Albert:

Did you find a solution to your problem. I sent a 'tech support' email to Dropbox this morning with the same question / problem. If they have an answer I will forward it to you.

Thanks,
Tedd Kidd


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