I have to submit a program stream mpeg file at 720x480. Iused Compressor to convert the file and I thought I had the aspect ratio settings right but when i sent them the file they said this: the aspect ratio is at 852 x 480 and we’re losing information on the screen. To correct this, we’ll need the files uploaded again either letterboxed or anamorphic at 720 x 480.
When I drag the file into compressor to look at the settings i see that the encoded bounds are 720x480, but the display bounds are 853x480, the pixel aspect ratio is set at NTSC CCIR 601/DV (16:9).
What am I doing wrong, and what can I do differently to give them what they need?
If you need any more info from me just let me know
IMac 11,1: 2.66 GHz Intel Core i5, 8GB 1067 MHz DDR3 Mac OS X (10.6.7)