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Jenn Lindsay
How to send clients huge files
on Jun 3, 2015 at 11:46:25 am

Hello all. Thank you in advance for your responses to my questions. I don't know what I would do without the Creative Cow forum!

It is time to send my client the finished product. They've requested QT and mp4 formats. The mp4/m4v files are no problem to send via email using Google Drive as they are both below 10GB.

But if I just export to QT using the "master file" option on the Share menu I get two huge files: one is 49GB and one is 19GB. I can still send the 19GB file with WeTransfer or a similar service, I guess, but something tells me there's a better way for both files without just stuffing them into .zip packages.

I'm just not sure how to proceed with getting big files to remote clients. Any thoughts? Thank you so so much!
Jenn

http://www.JennLindsay.com
iMac 27-inch, 3.5 GHz Intel Core i7. 4GB GPU.
FCPX


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John Rofrano
Re: How to send clients huge files
on Jun 3, 2015 at 1:09:18 pm

[Jenn Lindsay] "But if I just export to QT using the "master file" option on the Share menu I get two huge files: one is 49GB and one is 19GB. "
With sizes that big it may take hours/days to upload and download even if you could find a way to send them. When I collaborate on projects with files that large we usually either mail 64GB/128GB Thumb drives, or if those aren't large enough, we use WD 1TB My Passport Drive for Mac drives. Both are thin enough to fit in a bubble envelope. Clearly you could get away with the 128GB thumb drive in this case.

Perhaps you could email a DropBox link with the MP4 files and tell them the masters are being mailed via post office on a thumb drive. That should be acceptable. At some point bandwidth becomes the limiting factor and you just have to send something physical. Hope that helps unless someone has a better approach.

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Joe Barta IV
Re: How to send clients huge files
on Jun 3, 2015 at 1:12:51 pm

Buy a small portable drive and FedEx it to them. Include the price in your production invoice.

Newegg.com 250GB drive $36. There are many options out there.

Joe

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Jenn Lindsay
Re: How to send clients huge files
on Jun 3, 2015 at 1:22:38 pm

I forgot to add an important detail: I am in Italy and the client is in the USA. So snail mail is not a good option :(

http://www.JennLindsay.com
iMac 27-inch, 3.5 GHz Intel Core i7. 4GB GPU.
FCPX


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John Rofrano
Re: How to send clients huge files
on Jun 3, 2015 at 1:41:48 pm

[Jenn Lindsay] "I am in Italy and the client is in the USA."
Bonjourno! (I'm jealous) ;-)

I don't know how fast your internet connection is but when I was in Italy it wasn't anywhere near my connection in the states. As Shane recommended FedEx it. Especially if you can send the MP4 via DropBox so they can see it while they are waiting for the master to arrive.

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Jenn Lindsay
Re: How to send clients huge files
on Jun 3, 2015 at 1:23:14 pm

PS: the client is in the USA and I'm in Italy, so I can't snail mail....

http://www.JennLindsay.com
iMac 27-inch, 3.5 GHz Intel Core i7. 4GB GPU.
FCPX


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Shane Ross
Re: How to send clients huge files
on Jun 3, 2015 at 1:35:59 pm

FedEx isn't snail mail...it'll get there quick. Not cheap, but you need to build that stuff into your price.

Shane
Little Frog Post
Read my blog, Little Frog in High Def


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Mark Suszko
Re: How to send clients huge files
on Jun 3, 2015 at 1:56:13 pm

From Europe, DHL express air should make it within 2 days, be sure to fold the cost into your billing.


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Jenn Lindsay
Re: How to send clients huge files
on Jun 3, 2015 at 2:54:15 pm

So....just to be really clear with everyone. There's no good way to do this electronically? I did this job almost for free and I'm not sure they would reimburse me a physical shipment (I'm a graduate student serving The University). I can proceed with shipping a flash drive, but I would like to really make sure there is no other cheaper/free-er option that can preserve the integrity of the file.

Thank you very much, everyone!
Jenn

http://www.JennLindsay.com
iMac 27-inch, 3.5 GHz Intel Core i7. 4GB GPU.
FCPX


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Roger Poole
Re: How to send clients huge files
on Jun 3, 2015 at 4:37:40 pm

Hi Jenn, as everyone has suggested, your file sizes fall outside all the file transfer company limits, even a paid account on MailBigFile is limited to 20 gigs.
Most commercial operations use Peer to Peer software to transfer huge files between the iP addresses of client and host computers and so bypass the cloud and commercial file transfer services. It's quite a while since I was involved in such things but a quick check shows that BitTorrent can do what you want to do by allowing the client access to the shared folder which you would set up in BitTorrent on your computer iP address or vice-versa. Take a look at the link below. If you have a decent internet connection where you are with no data limit it should work - if you can figure out how to use BitTorrent.


http://www.bittorrent.com/


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Mark Suszko
Re: How to send clients huge files
on Jun 3, 2015 at 5:15:32 pm

Poole's Idea would work for the budget you have. It's not ideal, and assumes some level of computer savvy at the client end. But it could work.
When we feed TV stations, we use an outfit called Extreme Reach.


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Shane Ross
Re: How to send clients huge files
on Jun 3, 2015 at 5:37:28 pm

For huge files you might end up having to use something like Aspira or other high end file transfer company. And by then it's as much money as shipping a drive. HUGE files...stuff 50GB and over...you can do if you get professional versions of things like DropBox.

Shane
Little Frog Post
Read my blog, Little Frog in High Def


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John Rofrano
Re: How to send clients huge files
on Jun 3, 2015 at 7:30:53 pm
Last Edited By John Rofrano on Jun 3, 2015 at 7:32:02 pm

[Jenn Lindsay] "So....just to be really clear with everyone. There's no good way to do this electronically?"
Jenn, I did some searching and while I've never used this service, MEGA seems to offer a Lite plan of 200GB storage with 1TB bandwidth per month for 4.99 €. I assume that is way cheaper than the price of a thumb drive and probably cheaper than shipping from Italy to the USA. Even if they return the thumb drive, if shipping is more than 5 euro you might want to take out a 1 month Lite subscription to MEGA.

At first I thought you could use their free 50GB storage option but that is limited to 10GB bandwidth per upload per 30 minutes so I don't believe you can upload one big 49GB file with the free plan. :(

~jr

http://www.johnrofrano.com
http://www.vasst.com



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Tom Matthies
Re: How to send clients huge files
on Jun 4, 2015 at 3:13:05 pm

Do they have their own FTP site? If so, you can transfer it directly to them and by-pass the commercial transfer services. It will take a while, but there won't be any file size limitations. You might need an FTP transfer application, but they are usually fairly inexpensive.

Not my monkeys. Not my circus.


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