Hi all. Here's my quandary. I use a Panasonic HPX-370 camera and use the AVC Intra codec for filming. Shot in 720p. I am using FCP 7 and I did the log and transfer of the images into the FCP bin.
I then went into the FCP Project files and copied the now MOV files into another folder. In this folder they are listed as 1280 x 720 Apple AVC-Intra, Integer Little Endian Timecode. I then sent the videos off to a new client. They get no picture, only audio which tells me they don't have the AVC Intra codec in their edit system.
I then converted the footage from the timeline to Apple Pro Res 422 into another bin. The file says 1280 x 720 Codecs Little Endian Apple Pro Res 422. The client says they cannot open this file either. Audio but no video.
I am stumped. They tell me they are running premiere pro on a pc. Any advice? I transferred the footage via Drop Box and they can play it from there, but when they download nada. Is it possible they don't have the Pro Res plug in for quicktime? Thanks.