Yesterday I was working on a documentary that I need to delivery tomorrow, when PP7 refused to save it, and prompted me a "save as" option, but would not let me. I forced it to quit, and after that it refused to launch (FCP, not the project). I tried thrashing preferences and the such, to no avail. So I followed the info for a new custom install. I find the finalCutPro option greyed out, and it won't let me do it. The only thing I could not do was finding the Receipts. They were not in the System/Library, and I could not find them anywhere. What's wrong? I am running OS X 10.6.8 on a 2008 Mac Pro
After the first two or three failures, I tried and launched the DigitalRebellion removal tool, so maybe it found them and trashed them It should be all clean now, but I can't install just the same. I have done this a few times before and I never had any problem. If I mouse over the greyed line, I get a "TTNEWERALREADYINSTALLED" warning.
Maybe I'll have to try and install all FCPS from sratch, and that would be quite a pain, with updates and everything.
I ran the DigitalRebellion removal tool again, and this time I added the "shared files" among the ones I wanted to remove. It found the receipts folder and I was able to delete them, and then succesfully reinstall FCP.