XHA1 capture problem

Trying to capture footage off a tape recorded by someone else on a Canon XHA1 into FCP 7.0.3 They brought the camera and tape in.

I followed the detailed directions in the post
http://forums.creativecow.net/thread/8/1058457#1130631

FCP controls the tape in the camera, but all I see is black. Black on the viewfinder of the camera as the tape rolls and black in FCP capture window. If I hit CAPTURE NOW I get the error message:

No Data from Device

Capture was aborted due to lack of incoming data from device. Check your connections and that the deck is playing.

I followed the procedures in the above thread. Trashed FCP preferences. Restarted FCP. Rebooted. Still with the same outcome.

I tried different cables. I tried Firewire 400 and Firewire 800 connections.

Does anyone have any suggestions?

Thanks,
David

Dave,

That's a good suggestion. Maybe they didn't record in HDV. But, as a test, she recorded some bars at my place, and we couldn't get that tape to work either. And I thought it was set to HDV.

I've got a shoot tomorrow, so the person took the camera back with them and is going to mess around on their computer.

David