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Ron Pestes
Compressor crash
on Oct 14, 2011 at 3:42:29 am

I compressed several projects and then all of a sudden I got a message saying "Failed: 3x crash service down". This appears in the History panel on the right side where it usually says "processing". Any ideas? I used the Compressor Repair tool and deleted the plist.
Please help.

ronpesteshdvideo.com
Apple Certified Master Pro FCS 2
Sony EX-3
MacBook Pro
Dell M6600
New convert to Adobe CS5.5 Production Premium


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Steve Eisen
Re: Compressor crash
on Oct 14, 2011 at 4:04:33 pm

In your finder select Go...Go to Folder and type in:
/var/spool/qmaster/

Delete these files.

Restart Compressor. You may need to modify or change your preset used to compress the file.

Steve Eisen
Eisen Video Productions
Vice President
Chicago Final Cut Pro Users Group


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Ron Pestes
Re: Compressor crash
on Oct 15, 2011 at 1:48:38 am

Good idea but still no go.

ronpesteshdvideo.com
Apple Certified Master Pro FCS 2
Sony EX-3
MacBook Pro
Dell M6600
New convert to Adobe CS5.5 Production Premium


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Steve Eisen
Re: Compressor crash
on Oct 15, 2011 at 5:24:48 am

I have gotten this error too. It's usually caused by one the presets.

Try a different preset.

Steve Eisen
Eisen Video Productions
Vice President
Chicago Final Cut Pro Users Group


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Ron Pestes
Re: Compressor crash
on Oct 15, 2011 at 6:34:56 pm

Yes, it works with the Youtube preset and if I export the sequence then import it into Compressor my normal preset works too. But when I send it straight from the timeline it fails. Not sure what to think. It has happened before but the compressor repair tool usually fixed it. Not this time.

ronpesteshdvideo.com
Apple Certified Master Pro FCS 2
Sony EX-3
MacBook Pro
Dell M6600
New convert to Adobe CS5.5 Production Premium


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