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Compressor Watermark Issue

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Ryan Say
Compressor Watermark Issue
on Sep 30, 2011 at 8:05:30 am

Hi there,

I'm having a small issue with compressor.

I'm adding a watermark when compressing my footage, but every time I click submit it comes up with "Failed: 3x crash service down"

I've tried the watermark as a png and tiff but the same thing still happens.

It compresses absolutely fine without the addition of a watermark.

Is there something I'm missing? Or a a format the watermark needs to be in?

Any help would be grand.
Thanks in advance


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John Pale
Re: Compressor Watermark Issue
on Sep 30, 2011 at 12:29:53 pm

Just taking a guess...try changing the location of the watermark file.
Is it in the same location as the source video file? If not, try putting it there.


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Ryan Say
Re: Compressor Watermark Issue
on Oct 1, 2011 at 9:32:18 am

Hi John,

Thanks for your reply.

I tried putting the watermark in the same place and it still came up with the same message.
It must be some kind of bug. I may try a reinstall.


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John Pale
Re: Compressor Watermark Issue
on Oct 1, 2011 at 4:01:31 pm

Don't reinstall just yet. It's a real pain.

Google Compressor Repair from Digital Rebellion. Free utility.

Also, repair permissions on your boot disk using Disk Utility.


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Ryan Say
Re: Compressor Watermark Issue
on Oct 3, 2011 at 9:26:39 pm

I downloaded the compressor repair and repaired permissions.
Seems to be working now, but only if the watermark is a PSD file and is in the same folder as the source. I can live with this.

Thank you for your help.


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