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OT: Lexar support is pretty awesome....

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Dennis Leppell
OT: Lexar support is pretty awesome....
on Sep 22, 2011 at 2:52:01 pm

Thought this might be of interest to you guys, cuz I just discovered it the hard way.

If you buy Lexar Professional media (in my case, a 16 GB CF card), and that card fails, and if that data cannot be recovered using their Image Recovery software....apparently Lexar will give you an RMA # to send the card in for professional recovery, where they remove the flash memory from the card, and try to extract the info that way!

And as a bonus, since it's PROFESSIONAL level media, it comes with a lifetime warranty, and this recovery service is provided absolutely free!

This is definately a case where it pays not to go cheap on your media! Here's to hoping they can recover my footage *fingers crossed*



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Bret Williams
Re: OT: Lexar support is pretty awesome....
on Sep 22, 2011 at 4:30:28 pm

Good to know. Also good to know the only CF card I've ever heard of failing is Lexar Professional. :)


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Rafael Amador
Re: OT: Lexar support is pretty awesome....
on Sep 22, 2011 at 5:58:50 pm

I have 6 x 64GB Lexars that is what I mostly use for the NANO-flash.
Good to know that they offer that support; better don't ned it :-)
So far the only kind of memory i've been having problems to recover stuff are the SxS cards.
rafael

http://www.nagavideo.com


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Steve Eisen
Re: OT: Lexar support is pretty awesome....
on Sep 22, 2011 at 6:20:59 pm

Glad I use P2 cards. It closes the files every 2 seconds. Data loss is very minimal if it should occur.

Steve Eisen
Eisen Video Productions
Vice President
Chicago Final Cut Pro Users Group


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Rafael Amador
Re: OT: Lexar support is pretty awesome....
on Sep 24, 2011 at 8:41:53 am

[Steve Eisen] "P2 cards."
Too big, too expensive and too SLOW.
rafael

http://www.nagavideo.com


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