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Duel Adapter/Snow Leopard Solution FAST

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joel jackson
Duel Adapter/Snow Leopard Solution FAST
on Feb 4, 2010 at 4:45:12 pm

I need a solution FAST. I'm about to leave for a 1 month shoot all over that world and my HD workflow has stopped flowing...

Let me start with the fact that I'm a bit frustrated so please read the post with that in mind. I know that my opinion on what is happening is just an opinion and that since my workflow has been interrupted, I'm a bit upset. Please realize that I'm not angry with either Duel or Apple, I just NEED a solution that does not involve reverting 3 macbook pros to Leopard

My HD workflow recently came to a grinding halt on a shoot because of Apple and Duel not updating the drivers for SL. Yes, I realize that it's my responsibility to check everything out before updating my computers and yes I do a thorough back up before I change anything. However, one cannot check everything and this one slipped through before it was too late. I can revert to Leopard but it is not fair that I now have three $3k MacBook pro's (less than 1.5 years old) that I can never update the OS again because I need the functionality of this driver.

Having to use one of my cameras to dump footage while shooting stops production (you cannot shoot while transferring data). My client flipped out because we had to stop for over 1 hour and now may not be coming back for more work.

Here is what I got from Duel (read from the bottom up):

I have been in contact with Duel and below is the email chain. They are saying that Apple removed support for their product (which was native to Leopard and removed in Snow Leopard) and that they are not responsible for the update. This is a load of dung. All they need to do is write a new driver but since they discontinued the product they refuse to do so. In my Panasonic-Mac workflow, the Duel Adapter is the bridge between the two. Apple whole heatedly supports Panasonic and P2 with FCP but does not support the IO to import the footage. Sounds to me like Duel and Apple need to come to a truce on this and help out the thousands of users who paid over $100 to purchase the adapter. It's a driver for heaven's sake. It cant be that hard to write a few more lines of code to update it for SL.

This needs to be addressed and both Apple and Duel should have the integrity to help the people who spent their hard earned money to buy this adapter as their HD bridge for FCP and Panasonic.

Here is what I got from Duel (read from the bottom up):

Hi Joel,

Actually, from what I understand, the drivers prior to Leopard, although available from our website were a joint effort between Apple and Duel Systems. With Leopard, Apple decided to write the driver and include it with the OS however, with Snow Leopard, they decided to remove that driver and not write it for that new OS. The reason why Apple removed the driver is unknown. As for us developing drivers, development on the Duel Adapter has ceased and hence, there are no plans for any new drivers or bugfixes.

Thanks and regards,
Eric Mena
Duel Systems Technical Support
Original Message Subject: Re: Snow Leopard support
From: Joel Jackson
Date: Wed, February 03, 2010 10:27 pm
To: "support@duel-systemsadapters.com"


Thanks for the response although it is rather confusing to me. The drivers prior to Leopard are written by duel and downloadable from your website. So it seems to me that you would just need to update your drivers for snow leopard. How does Apple have anything to do with you writing drivers for their OS? I do realize that Apple's last OS supported your hardware natively but prior to 10.5 duel wrote it's own drivers. If it is a question of cost, I would be willing to pay for new drivers as would others I'm sure.

Your product is the keystone in my workflow. I have invested over $100,000 in creating a video capture workflow based on Apple MacBook pro, panssonic p2 cameras, the duel adapter, and Lacie hard drives for rigorous field shooting. Once again, I must say that the duel adapter is a key component in my (and many others) HD video workflow. Any insight into why you cannot write a new driver to support the new mac OS would be greatly appreciated. Thanks for your time.

Kind regards,
Joel Jackson
joel@creativebloc.com
720.980.9577

On Feb 3, 2010, at 9:23 PM, support@duel-systemsadapters.com wrote:

Hi Joel,

Unfortunately, we do not have drivers planned for Snow Leopard. This issue is actually caused by the removal of the drivers from Snow Leopard that were built-in to Leopard. It was a decision made by Apple therefore, I would advise you to contact Apple about having them include those drivers again.

Otherwise, the only path to take is to downgrade to Leopard or Tiger or alternatively, using Boot Camp to run Windows XP or Vista.

Thanks and regards,
Eric Mena
Duel Systems Technical Support

Joel Jackson
http://www.creativebloc.com/port.html

Joel Jackson
http://www.creativebloc.com/port.html


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Don Walker
Re: Duel Adapter/Snow Leopard Solution FAST
on Feb 4, 2010 at 5:35:50 pm

The fast answer is to buy a P2 card reader from Panasonic. I feel your pain, I too have useless Dual Adapter. I would hope that Panasonic did not have anything to do with the disappearing drivers. But we do know that Apple will scuttle connectivity with other companies products, if if suites their needs. Look at I-Tunes! We are all just 1 software update away from any of our 3rd party devices, intentionally or not
disappearing from the desktop of our Macs.
I would shell out the money for a an Aj-Pcd-20 drive off of E-bay. If you can.
Don Walker


John 3:16


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joel jackson
Re: Duel Adapter/Snow Leopard Solution FAST
on Feb 4, 2010 at 5:42:27 pm

Yeah, that's a great $2k solution. If I have to I will. Do they make a smaller 1 or 2 card version? I can't find it if they do. I will traveling around the world on this shoot and carrying another big piece of equipment is no fun.

Have you experimented with the Nexto di drives?


Joel

Joel Jackson
http://www.creativebloc.com/port.html


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joel jackson
Re: Duel Adapter/Snow Leopard Solution FAST
on Feb 4, 2010 at 5:47:57 pm

Ok, one more question. Instead of buying a $2k p2 reader, what about buying a cheap PC laptop with a pcmcia slot. How would I then transfer the footage to a mac compatible drive to edit? The PC would need the drive formatted as fat 32 with a 2GB file size limit and that would mess up my clips that are longer (ie bigger) than 2GB.



Joel Jackson
http://www.creativebloc.com/port.html


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Joe Paolo
Re: Duel Adapter/Snow Leopard Solution FAST
on Feb 4, 2010 at 6:36:41 pm

Craigslist in my area is full of G4 MacLappys with the slot you need. Usually a few hundred bucks. More than enough horsepower for file transfer. You could even put FCP 6 on it for preview.

joe
editmojo.com


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Chi-Ho Lee
Re: Duel Adapter/Snow Leopard Solution FAST
on Feb 4, 2010 at 6:52:01 pm

Why not just revert back to 10.5? There is nothing in 10.6 that is essential to FCP. If your $100k solution works fine with 10.5, I'd just go back to it for the time being.

Again, there is nothing lost in any functionality of Final Cut Studio 3 in 10.5.

10.6 has some nice bells and whistles in the general OS but doesn't seem worth the hassle when you have so much riding on your current solution. I'd rather do that than buy a Panny P2 reader or carry another PC laptop on the road.

Chi-Ho Lee
Film & Television Editor
Apple Certified Final Cut Pro Trainer
http://www.chiholee.com


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joel jackson
Re: Duel Adapter/Snow Leopard Solution FAST
on Feb 4, 2010 at 7:04:28 pm

I would revert if I did not want to ever again update 3 fairly new computers. I have three of these edit/field laptops that are less than 1.5 years old. It's not feasible to never again update the OS on these systems.

Even though it will work, I'm still gonna buy the p2 reader by panasonic. Found one for $1200 on ebay. I can count on that always working with my P2 media. Eventually I will have to buy at least one more but it is a permanent solution that will not become obsolete or prevent me from upgrading my systems.

I'm still mad at Duel. It's almost a class action lawsuit waiting to happen (lol)

Peace,
Joel

Joel Jackson
http://www.creativebloc.com/port.html


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Jon Cairns
Re: Duel Adapter/Snow Leopard Solution FAST
on Feb 4, 2010 at 7:07:15 pm

Alternatively, you could just buy a portable firewire drive. Install leopard onto that drive and then just boot from that drive when you need to transfer P2. It's an extra drive to carry along which is a consideration but it works.

Jon



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joel jackson
Re: Duel Adapter/Snow Leopard Solution FAST
on Feb 4, 2010 at 7:09:35 pm

Now that is a brilliant idea. No time to test it out before this shoot but it is absolutely a great solution if it works. Nice thinking Jon.

Best,
Joel

Joel Jackson
http://www.creativebloc.com/port.html


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Chi-Ho Lee
Re: Duel Adapter/Snow Leopard Solution FAST
on Feb 4, 2010 at 7:10:10 pm

Given that case, buy yourself a $100 500gb 2.5" drive and install two partitions - one in 10.5 and one in 10.6. Boot into which ever you need.

3 new boot drives for your MBP are even cheaper than a $1200 P2 reader.

Chi-Ho Lee
Film & Television Editor
Apple Certified Final Cut Pro Trainer
http://www.chiholee.com


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Shane Ross
Re: Duel Adapter/Snow Leopard Solution FAST
on Feb 4, 2010 at 7:35:56 pm

Why do you have the NEED to update the OS? What does it gain you? Now? Absolutely nothing, so going to SL does nothing for you but make things not work. Get a good working system...and then keep it working. There is no reason to update the OS if things are working. I sometimes edit on machines that are running OS9 and Avid Media Composer Meridian. or Avid 3.5 and Tiger. Or FCS1 and Tiger. Those are perfectly working system.

I am running FCS 3, fully updated, on Leopard. it works great. There is no need to constantly be fully upated. If you want things to work, and don't want to spend $2K on a reader (neither would I), then keep a working configuration. JUST FOR THE OFFLOAD STATION! That's all you need. The offload machine on Leopard using Leopard. I am using my Powerbook G4, running Tiger 10.5.11, and FCS 2. Because it works. This is just for offloading.

Or get a cheap PC for offloading.

Shane



GETTING ORGANIZED WITH FINAL CUT PRO DVD...don't miss it.
Read my blog, Little Frog in High Def


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joel jackson
Re: Duel Adapter/Snow Leopard Solution FAST
on Feb 4, 2010 at 8:11:20 pm

I'm actually contractually bound to run fcp 7. We shoot 4-7 fashion shows a day and there are multiple shooter/editors working on the project. Project files are passed back and forth every day and if everyone is not on the version our clients and other editors are on, the collaborative process would not work. As fo the OS upgrade, I realize that I can live without it. The problem is that it has already been done to out traveling edit systems, thus the need to find another solution. On hindsight, I would not have done it. Reverting is probably the best solution. It's not feasible to take two computers with each shooter editor since we are already maxed out on gear that we can carry with us to all of the cities we shoot in. Thanks fir your input though. It's always greatly appreciated.

Best, joel


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Shane Ross
Re: Duel Adapter/Snow Leopard Solution FAST
on Feb 4, 2010 at 8:17:18 pm

FCP 7 runs very well on Leopard. I have it going on three machines.



Shane



GETTING ORGANIZED WITH FINAL CUT PRO DVD...don't miss it.
Read my blog, Little Frog in High Def


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Tom Brooks
Re: Duel Adapter/Snow Leopard Solution FAST
on Feb 4, 2010 at 7:36:11 pm

The PC laptop works fine. There is no problem with file sizes when transferring P2 to a FAT32 drive. Long takes are fine, as long as you don't exceed the total capacity of the drive. The 4GB limit is observed in the P2 system, so long takes are composed of multiple files. After all, P2 cards are also formatted FAT32.

Final Cut Pro 6.0.5, Mac OS-X 10.5.6, Quicktime 7.6, Adobe Prod Prem CS4, G5 Quad 2.5, Kona-LHe V6, 8.5GB RAM, Nvidia GeForce 7800-GT 256MB, G-RAID 2x1TB FW800, 6TB RAID-5 (Enhance E8-ML, Highpoint 2322), Panasonic HVX-200P P2. Also MBP 17" Core 2 Duo 2.5, 4GB, GeForce 8600M GT 512MB.


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John Fishback
Re: Duel Adapter/Snow Leopard Solution FAST
on Feb 4, 2010 at 8:00:02 pm

My good 'ol MBP is still running Tiger since it works great for offloading P2 cards with the Duel. That's all I use it for.

John

MacPro 8-core 2.8GHz 8 GB RAM OS 10.5.8 QT7.6.4 Kona 3 Dual Cinema 23 ATI Radeon HD 3870, 24" TV-Logic Monitor, ATTO ExpressSAS R380 RAID Adapter, PDE enclosure with 8-drive 6TB RAID 5
FCS 3 (FCP 7.0.1, Motion 4.0.1, Comp 3.5.1, DVDSP 4.2.2, Color 1.5.1)

Pro Tools HD w SYNC IO, Yamaha DM1000, Millennia Media HV-3C, Neumann U87, Schoeps Mk41 mics, Genelec Monitors, PrimaLT ISDN


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Don Walker
Re: Duel Adapter/Snow Leopard Solution FAST
on Feb 4, 2010 at 8:35:58 pm

How about getting 2 real cheap old Powerbooks that have the old card slot, and use them as the card readers. I say 2 because you would want a back up. Not the best solution but it would work.
Don

John 3:16


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Don Walker
Re: Duel Adapter/Snow Leopard Solution FAST
on Feb 4, 2010 at 8:41:37 pm

FyI:
http://www.sonnettech.com/product/qio.html

John 3:16


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Michael Sacci
Re: Duel Adapter/Snow Leopard Solution FAST
on Feb 4, 2010 at 9:14:26 pm

I think a lot of people are waiting for that thing, says it ships tomorrow, guess we will see.

Joel, it sounds like you got a major production going with high stress, to be frank with you Duel is not the device in that situation, You have to reboot a lot and failure rate of the device is such that it is always recommended that you have a back up. The old powerbooks are the cheapest way to go. But the Panasonic or if you can get the Sonnet would be well worth the $.



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RAphael Varandas
Re: Duel Adapter/Snow Leopard Solution FAST
on Mar 5, 2010 at 5:36:59 am

Agreed 100% with u Michael...joel go sonnet or the new panny usb P2 reader
cheers


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Michael Gissing
Re: Duel Adapter/Snow Leopard Solution FAST
on Feb 4, 2010 at 9:36:53 pm


A PC running Mac Drive can read and write to Mac formatted external drives. Do not go near FAT32.



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joel jackson
Re: Duel Adapter/Snow Leopard Solution FAST
on Feb 4, 2010 at 10:16:07 pm

Cowians,

I've decided to go with the Panasonic 5 slot card reader (I got a great deal on one)I made the commitment long ago to the P2 work flow so I feel that I should do it right and keep it all Panasonic. No sense in being cheap when my reputation and client footage are on the line. Thanks for all of your support and advice. I love all of your creative solutions. The innovation you can find on the cow always amazes me!

Best,
Joel


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Jeremy Garchow
Re: Duel Adapter/Snow Leopard Solution FAST
on Feb 5, 2010 at 6:00:25 pm

[joel jackson] "No sense in being cheap when my reputation and client footage are on the line."

Very smart. The cost of the Panasonic reader still is cheaper than the cheapest pro VTR you will ever find.

It's the cost of doing business and they work great.

Jeremy


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Terry Jun
Re: Duel Adapter/Snow Leopard Solution FAST
on Mar 21, 2010 at 1:29:44 am

I hope this links helps. Panansonic is to release an USB P2 Card reader. 300 bucks. Available in April. I'm sure online resellers will have it for less.

http://www2.panasonic.com/webapp/wcs/stores/servlet/prModelDetail?storeId=1...



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Yann Bresson
Re: Duel Adapter/Snow Leopard Solution FAST
on Apr 2, 2010 at 9:04:38 am

Hi Joel !

I had the same issue as you. My workflow based on P2 Duell Adapter and my Mac Book Pro was messed up after upgrading to 10.6. Here is my solution.

After few weeks using the USB (so slow) connexion of my HPX 171, I made a 20 Gb partition using GUID on my Mac Book Pro internal HDD and installed Leopard on it (with Panasonic P2 drivers for 10.5).

On the field or at the office, when I have to ingest my P2 content in my workflow, I boot (or re-boot) my laptop with Leopard using the boot function in the System Preferences. Then I plug the Duell Adapter and insert my P2 card and import all my files on a dedicated partition or on an external LaCie Rubbed hard drive using FW800.

This works perfectly !


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Matthew Fraboni
Re: Duel Adapter/Snow Leopard Solution FAST
on Jul 29, 2010 at 2:05:03 pm

An option that I've seen is just making a small partition on your Mac (about 20-32 GB) and install Leopard, which if you use disk utility it doesn't need to format the whole drive. Then when ever you need to use the adaptor you just switch to it, dump the files to your Snow Leopard Partition or External drive and switch back.

I haven't tried this for my self but heard it works great. And make sure you back up before attempting it.

Cheers.


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Hal Hansen
Re: Duel Adapter/Snow Leopard Solution FAST
on Mar 19, 2011 at 6:38:21 pm

March 2011- Bought the Panasonic P2 Reader: AJ-PCD2 for MBP/Snow Leopard. Available at BHPhotoVideo.com (B&H Photo in NYC) for $300. Its more robust than the Duel adapter, and takes less space in my camera bag. I assume it works on all Macs, though I didn't check that.


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