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Update to FCS 3 - Big Problem

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Andrew Gregg
Update to FCS 3 - Big Problem
on Oct 26, 2009 at 7:46:06 am

Hi guys,

I just updated to FCS 3 and now all of the previous projects are acting strangely. In one, the video is completely pixelated and reversed (photo attatched 344_picture1.jpg.zip). In another, the video is white.

Needless to say, this is a big problem.

Does anyone know why this is happening? Any help woule be greatly appreciated.

Thanks

Andrew Gregg
Director
LiveABC Taiwan


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walter biscardi
Re: Update to FCS 3 - Big Problem
on Oct 26, 2009 at 12:16:05 pm

Did you do a clean install of your OS and Final Cut Studio 3?

Walter Biscardi, Jr.
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Andrew Gregg
Re: Update to FCS 3 - Big Problem
on Oct 26, 2009 at 2:10:27 pm

No... is that what needs to be done? I've got loads of other software on here. If that's the only way though, I guess I'll have to.

Thanks.

Andrew Gregg
Director
LiveABC Taiwan


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walter biscardi
Re: Update to FCS 3 - Big Problem
on Oct 26, 2009 at 2:21:51 pm

Some people have been able to update their software just fine, but they're in the minority. All of us recommend that you start from scratch with a clean hard drive and go from there. We have three complete systems with zero issues working that way.

If you have a Mac Pro, simply pick up a new internal harddrive and do the complete install to THAT drive. This way you still have your original installation in case all heck breaks lose AND you don't have to erase everything first. This allows you to move some preferences and other elements if needed. This is the route we did. We still have our complete Studio 2 installs on another hard drive if we ever needed to switch back to them.

Walter Biscardi, Jr.
Editor, Colorist, Director, Writer, Consultant, Author.
HD Post and Production
Biscardi Creative Media

"Foul Water, Fiery Serpent" now in Post.

Creative Cow Forum Host:
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Blog!

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Andrew Gregg
Re: Update to FCS 3 - Big Problem
on Oct 26, 2009 at 2:50:31 pm

Gotcha. Thanks a lot for your help.

What a pain in the neck, though!

Andrew Gregg
Director
LiveABC Taiwan


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Chi-Ho Lee
Re: Update to FCS 3 - Big Problem
on Oct 26, 2009 at 3:53:14 pm

It is highly recommended to do a clean install for each major version of FCP. With that being said, I would not say it's mandatory. I have been working on a machine for the past 6 weeks that was just upgraded from FCS 2 to 3 (10.5.8) without a clean install. And am currently working with a complex upgraded project file as well and everything has been going fine.

In your situation, have you done all the general troubleshooting steps? Trashed FCP prefs? A white screen can often be RGB setting flipped to Alpha. Have you checked those?

CHL

Chi-Ho Lee
Film & Television Editor
Apple Certified Final Cut Pro Trainer
http://www.chiholee.com


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Wayne Carey
Re: Update to FCS 3 - Big Problem
on Oct 26, 2009 at 6:01:26 pm

At the very least (this worked for us), get a hold of a copy of FCP Remover. Its free software and it will remove FCS completely (except the plugins). Then, uninstall any video hardware card software like an AJA or Blackmagic. Restart your computer, zap the PRAM, reset your permissions and then install FCS 3.

_______________________________

Wayne Carey
Schazam Productions
http://web.mac.com/schazamproductions
schazamproductions@mac.com


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daniel viqueira
Re: Update FCS 3 - big problem
on Nov 5, 2009 at 8:08:44 pm

Hi andrew I have the same problem.In the end you could install without formatting the MAC??? I do?


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daniel viqueira
Re: Update FCS 3 - big problem
on Nov 5, 2009 at 8:10:44 pm

Hi andrew I have the same problem.As you have resolved to end? Reformat MAC or you get it without formatting.


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Tony Manolikakis
Re: Update to FCS 3 - Big Problem
on Oct 26, 2009 at 4:54:38 pm

I've been completely trouble free since upgrading. I did a FCS removal first, not a complete system wipe, then installed FCS 3


Tony


Tony Manolikakis
Rev13 Films


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