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"Error: Out of Disk Space" message. Why?

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john whiteway
"Error: Out of Disk Space" message. Why?
on Oct 7, 2009 at 7:47:20 pm

I've been using an Apple G4 with FCP2 to capture footage through a Sony DSR-11 deck. I've set up a LaCie 500GB 7200, with most of its 500GB available, as capture disk. As late as last summer I used this system to capture 70+ hours of footage which was then edited on another system.

This time I've met only problems. I've tried capturing 5 different DV tapes. They seem to be capturing but at the end of the hour I get the message "Error: Out of Disk Space".

Does anyone know why this might be happening? I've checked the set up and everything seems in order. (These tapes are 4:3, the ones captured last year were 16:9 DV, so the only adjustment I had to make was un-checking "anamorphic".) I even tried capturing to the MAC hard drive to see if the problem was the LaCie drive, but I get the same same message. (The LaCie I've been using had been full with last year's capture scratch and the disk had been erased through LaCie's Silverlining program, so for a while I began to think that this may be the problem; that maybe I'd have to reformat the disk, etc. but this test seems to rule that out.)

Thanks.

John


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Ben Heusner Brownlee
Re: "Error: Out of Disk Space" message. Why?
on Oct 8, 2009 at 8:33:59 am

Just a little thought, do you have your Scratch disks set up correctly. You said that you changed the capture scratch to your internal drive, but do you have an insane number in the "Minimum Allowable Free Space on Scratch Disks"? It's also in the System Settings.

This could easily happen if you're following the good practice of not filling up your drives too much using this setting.

Hope that helps,
Ben

Curious Turtle Pro Video
Training | Editing | Support
Out Now - Film Wash Color Effects Vol. 3
& Mocha training for AE & FCP


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Michael Gissing
Re: "Error: Out of Disk Space" message. Why?
on Oct 8, 2009 at 8:38:23 am


Check and see if the drive was reformatted as FAT32 when you were using the Silverlining software to erase.


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Ben Heusner Brownlee
Re: "Error: Out of Disk Space" message. Why?
on Oct 8, 2009 at 8:52:04 am

That's right. FAT32 would limit you to 4GB files, which works out to around 20 mins DV footage. You'd be best off reformatting the drive to HFS+.

That wouldn't explain why you could acquire to your system drive though. Maybe a combo of this and the Minimum Free Space would though.

Cheers,
Ben

Curious Turtle Pro Video
Training | Editing | Support
Out Now - Film Wash Color Effects Vol. 3
& Mocha training for AE & FCP


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john whiteway
Re: "Error: Out of Disk Space" message. Why?
on Oct 8, 2009 at 3:11:38 pm

Thanks for the answers.

I'd actually increased my minimum allowable free space from 1000MB to 5000MB hoping that that might solve the problem that had begun when it was set at 1000. Set this way FC still said I had about 465GB free space on my scratch disk.

I've checked and all disks remain HFS+.

What do you think about trashing the preferences and starting over? I know I've had glitches before; so FC is capable of loosing its mind. For example, a couple of years ago Final Cut started aborting any clip I tried to capture if the time code was over 34 minutes. Nuts eh! For a while I'd have to copy this footage over to a new tape to give it a lower time code if I wanted to capture it. Then one day, not thinking about this, I captured some audio and realized its time code was in the forbidden post-34 minute range. That seemed to break the curse. I went back and tried to capture this whole clip audio and video and now it worked. Who knows what was happening in the machine.

Hopefully I'm in a situation like that right now. Something nutty has happened in the system. Hopefully I'll manage to make some little change - deliberately or accidentally - that will snap the program back into order.

But for now, what do you think about trashing and regenerating preferences?

John


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Nicole Haddock
Re: "Error: Out of Disk Space" message. Why?
on Oct 8, 2009 at 9:51:39 pm

My mantra around the office is- when in doubt, trash preferences, reboot and get some coffee. Trash, trash away there John.



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Ben Heusner Brownlee
Re: "Error: Out of Disk Space" message. Why?
on Oct 9, 2009 at 6:01:04 am

This probably gets brought up fairly often when talking about preferences, but check out Preference Manager. This will save you from having to redo all your prefs after you've ditched them. Saves a few minutes each time. Of course, you'll need a good set of preferences to start with.

Cheers,
Ben

Curious Turtle Pro Video
Training | Editing | Support
Out Now - Film Wash Color Effects Vol. 3
& Mocha training for AE & FCP


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john whiteway
Re: "Error: Out of Disk Space" message. Why?
on Oct 16, 2009 at 3:31:12 pm

Since I last wrote I’ve changed hard drives, run tests on them, as well as trash my preferences, which I did earlier. Still, if I try to capture a tape (to disks with up to 460 GB available) I get the message “Error: Out of Disk Space”. The only thing I can think of doing now is deleting and then reinstalling the Final Cut software.

Here I’m kind of dumb and don’t want to make any mistakes. This Apple has been a stand-alone computer used only for Final Cut and the software was installed when I got it. The rest of my life has been conducted on a PC. So is there anything I should do before deleting Final Cut? Should I be doing anything to protect exiting project files, captured clips, thumbnail cache etc.? Will Final Cut just recognize these when I re-install? What do I do? Just open the Mac hard drive, identify the Final Cut application and drag it to Trash? Do I need to empty the trash first or should I leave it there for safety?

I look at the instructions that came with my ancient Final Cut 2 disks. Here’s what they say in full:

To install QuickTime, follow these steps

1) Insert the Final Cut Pro CD in your CD drive. (I see I have two disks: one “Final Cut Pro 2”, the other “Final Cut Pro 2:Tutorial Media” Do I need to install the second?)
2) Double-click the CD’s icon, then double-click the QuickTime Installer folder.
3) Double-click the QuickTime Installer icon and follow the onscreen instructions.
4) When the Choose Installation Type window appears, select Custom, then click Continue.
5) In the next window, click Select All, then continue
This replaces any previous versions of QuickTime and ensures a complete installation of all components required by Final Cut Pro.
6) When a message appears saying installation was successful, click Restart.

Is this all straightforward or might there be any potential pitfalls in the above instructions for someone unfamiliar with installing software on a Mac (In my case old software and an old Mac – a G4)? I guess I should also ask if you folks out there agree that re-installing Final Cut may be the answer to my problem, that this error message is the result of a glitch that has arisen in the installed version of Final Cut.

Thanks in advance for any help.

John


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john whiteway
Re: "Error: Out of Disk Space" message. Why?
on Oct 17, 2009 at 4:34:20 pm

Anyone out there who can help me with this?


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john whiteway
Re: "Error: Out of Disk Space" message. Why?
on Nov 17, 2009 at 5:07:31 pm

Well I finally found a solution to my problem. Don't know why it's a solution but it is.

In the past I'd be able to capture clips/tapes by simply setting in and out points then clicking the "clip" capture button on the Log and Capture menu. Suddenly doing that was leading to these strange crashes saying "Out of Disk Space" and even "dropped frames".

By trial and error I've found that if instead I first log my clip/tape and then hit "Batch Capture" it works. No more "out of Disk Space". No more "Dropped Frames". Hallelujah!

Canada John


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