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Apple password not accepted on new second iMac

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Peter Robertson
Apple password not accepted on new second iMac
on Nov 11, 2018 at 10:02:55 am

I now have 2 iMacs. I am setting up the new iMac but the Apple password is not accepted despite being accepted on the first iMac.
Can anyone explain?
Many thanks
Peter


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Paul Dickin
Re: Apple password not accepted on new second iMac
on Nov 11, 2018 at 11:50:55 am

Hi, how long ago was the first iMac set up on this account?
I have had the same problem, and it was because the 'old' password didn't conform to the current format now required, with its mix of lower, upper case and numerical requirements.
I changed the password so that it conformed on the logged-in computer, then was able to get the new one to log in to the account correctly.
Hope this helps.



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Peter Robertson
Re: Apple password not accepted on new second iMac
on Nov 11, 2018 at 11:55:23 am

Hi Paul
Thanks for your prompt answer. The old iMac is a mid 2011. The last time I changed the password was about 2 years ago. It still works on the old iMac (checked just before) and contains only upper and lower case and numbers.
Best regards
Peter


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Peter Robertson
Re: Apple password not accepted on new second iMac
on Nov 12, 2018 at 5:16:18 pm

Hi Paul
The Problem was stupid. I had the new keyboard incorrectly configured.
Option G gave me a copywriter symbol which is similar to the @ and I did not see the mistake.
Best regards
Peter


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